Kuttixus ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how it is used when you shop at kuttixus.com.
Information We Collect
Information You Provide
- — Name and contact information (email, phone)
- — Billing and shipping address
- — Payment information (processed securely by our payment provider; we never store card details)
- — Communications you send us (support emails, form submissions)
Information Collected Automatically
- — IP address and browser type
- — Pages visited and time spent on site
- — Referring URLs and device information
- — Cookies and local storage data (e.g. cart contents)
How We Use Your Information
- ✓Process and fulfil your orders, including sending shipping updates
- ✓Respond to customer service requests and inquiries
- ✓Send transactional emails (order confirmations, receipts)
- ✓Send marketing emails only if you have opted in
- ✓Improve our website and personalise your experience
- ✓Detect and prevent fraud and ensure site security
- ✓Comply with legal obligations
Cookies
We use cookies to maintain your shopping cart, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features (like the cart) may not work without them.
We do not use third-party advertising cookies.
Data Sharing
We do not sell, trade, or rent your personal information. We share data only with trusted third-party service providers who assist us in operating our website, such as:
- —Payment processors (Stripe, PayPal) — for secure payment handling
- —Shipping partners — for delivery of your orders
- —Email service providers — for transactional and marketing emails
Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- ✓Access the personal data we hold about you
- ✓Request correction of inaccurate data
- ✓Request deletion of your personal data ("right to be forgotten")
- ✓Opt out of marketing communications at any time
- ✓Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at info@kuttixus.pro.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Order records are kept for 7 years as required by tax laws.
Contact
If you have questions about this Privacy Policy, please contact our Data Protection Officer: info@kuttixus.pro